Tagged: CRM & News
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Norkom wins CRM deal with Israeli telco News
21.05.2003 Dublin-based customer relationship management (CRM) and business intelligence software company Norkom Technologies has signed a deal to supply its CRM product Alchemist to one...Categories: Business -
Tech firms fail in online service News
03.04.2003 Dublin-based International Ventures’ subsidiary firm, The Customer Respect Group, found that the hi-tech sector lags behind the airline, travel and telecom sectors when it comes...Categories: CIOTags: CRM -
Drilling into the detail: CRM (part 3) News
17.03.2003 Amid the doom and gloom of the CRM software sector, one area continues to grow and grow fast – analytical CRM. Research firm IDC last year reported that European companies...Tags: CRM -
ICT solutions: CRM (part 2) News
14.03.2003 If CRM (customer relationship management) software now covers everything from contract management to order processing, it is the sales area where it all began.Categories: CIOTags: CRM -
Positive outlook despite downturn: CRM (part 1) News
11.03.2003 A couple of years ago customer relationship management (CRM) spelt profit and business opportunity for software and software services firms and a must-have technology for the...Categories: CIOTags: CRM -
Fineos’ US claims system project goes live News
26.02.2003 Irish customer relationship management (CRM) provider to the financial sector Fineos has gone live with a disability claims system in Fortis Benefits Insurance, one of the top...Categories: CIOTags: CRM, -
CRM rated as number one advantage News
12.02.2003 Corporate planners in Europe rank managing relations with customers as the most important source of competitive advantage over the next five years, according to preliminary...Categories:Tags: CRM -
Real-time systems, ready to go News
31.01.2003 No one knows more about the changing face of supply chain management and the move away from purely internal ERP (enterprise resource planning) systems than the sector's number...Categories: Digital Life -
Get the message with voice technology News
29.01.2003 In the spirit of an old Latin proverb “Eloquence avails nothing against a voice of gold”, the transformation of existing business process to be activated by new voice...Categories: Digital Life, CIO -
Irish travel technology firms form alliance News
28.01.2003 Travel technology firm E-Travel Ireland has signed a software alliance with context travel itinerary management software firm Aurium to help travel operators drive business and...Categories: CIO -
Fineos to provide EBS with CRM solution News
23.01.2003 Irish software solutions provider Fineos has struck a deal with the EBS to implement its enterprise customer relationship management (CRM) and business process automation...Categories: BusinessTags: CRM, -
Salesforce.com to add 20 jobs News
15.01.2003 Salesforce.com, a provider of online customer relationship management (CRM) software, announced today that it is to hire immediately up to 20 technology consultants. -
Microsoft postpones CRM launch News
06.01.2003 Software giant Microsoft has announced that it is to delay the launch of its long-awaited customer relationship management business application.Categories: -
Gem is Ireland’s first IP contact centre News
18.12.2002 Networking systems firm Cisco has successfully deployed Ireland’s first fully-enabled internet protocol (IP) contact centre for outsourced customer relationship management (CRM)...Categories: CommsTags: Funding, Employment, Digital Media, Dell, DSL, Forfas, e-business, domain names, Eircom, Entertainment, Games, Esat BT, deals, FRIACO, Ericsson, Davy Stockbrokers, digital, E-learning, Database, Enterprise Ireland, E-security, CRM, Defamation, Desktop, DVD, ECDL, Education, Email, Encryption, Enterprise, ERP, EU, Finance, Fraud,