Fexco and Tekenable plan to ‘fundamentally change’ the end-to-end experience of their customers in Ireland and the UK.
Irish companies Fexco and Tekenable have announced a strategic partnership to invest in new services and improve the digital experience of their customers.
The partnership will see the organisations co-invest in Microsoft Dynamics 365 products and Salesforce cloud products and services. The aim is to enhance the end-to-end experience for their collective customers in Ireland and the UK.
This strategic partnership will also see the creation of 75 new jobs by 2025, with 50 roles at Fexco and 25 at Tekenable. These roles will be split across Dublin and Kerry, with full-time hybrid or remote options available, depending on the needs of chosen applicants.
The jobs will focus on digital customer experience, predictive customer behaviour analysis, and automation and operational efficiency.
Founded in 1981, Fexco delivers end-to-end managed business and advisory services to clients in financial, energy, utilities, retail, travel and public sectors. The Irish company says it processes around €17bn in transactions for its clients every year.
Fexco has its headquarters in Killorglin, Co Kerry, where the company employs around 1,000 of its global 2,300-strong workforce.
Fexco MD Martin Ryan said the new partnership will see both companies build on their collective strengths to deliver the “perfect blend” of operational expertise, support and resources for customers.
“This will see us and Tekenable collaborate across multiple sectors and reinforce our position as trusted advisers who deliver transformative services for our clients,” Ryan said.
Tekenable was founded in 2002 and focuses on delivering digital services through low-code platforms to medium and large-scale enterprises. It has clients across Ireland, the UK and the EMEA region.
The technology and services company had a busy period in 2020, beginning the year by investing in its Dublin team before it acquired software firm Greenfinch in September.
Tekenable rounded off the year by securing €1.6m in funding from the Goodbody EIIS Fund for expansion. Last year, it announced the opening of a UK office.
Nick Connors, Tekenable MD, said the partnership with Fexco will “fundamentally change” the end-to-end experience for customers.
“We predict that we will see growth from a combination of existing and new clients over the coming three years,” Connors added.
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